State Long Term Care Resources

MassHealth
Division of Medical Assistance
One Ashburton Place, 11th Floor
Boston, MA 02108
Phone: 617-573-1770

Quality Improvement Organization
MassPRO
235 Wyman Street
Waltham, MA 02451-1231
Phone: 781-890-0011
Fax: 781-487-0083

Long Term Care Ombudsman
Massachusetts Exec Office of
Elder Affairs
One Ashburton Place, 5th Floor
Boston, MA 02108-1518
Phone: 617-727-7750
Fax: 617-727-9368

State Survey Agency
MA Dept. of Public Health
Division of Health Care Quality
10 West Street, 5th Floor
Boston, MA 02111
Phone: 617-753-8100

State Medicare Part B Carrier
National Heritage Insurance Company
402 Otterson Drive
Chico, CA 95928
Phone: 530-634-7000; Providers: 877-567-3129, Beneficiaries: 800-492-0919
Fax: 530-896-7182